BEEZU

Legal

Privacy policy

We collect only what we need to send you candles and answer your messages, and we never sell your data.

Last updated 25 October 2026

Draft copy for the design prototype. Final terms, prices and legal text are to be confirmed before launch.

Who is responsible

The controller under the EU General Data Protection Regulation (GDPR) is Beezu company name and legal form, street, postcode, city, country. You can reach us at [email protected].

What we collect

  • Orders: name, delivery and billing address, email, phone (optional), what you bought
  • Account: your login details, saved addresses and order history
  • Messages: what you write to us through the contact form or by email
  • Newsletter: your email address and whether you open our emails
  • Browsing: technical data such as your IP address and browser, and, with your consent, analytics cookies

Card details are entered directly with our payment provider; we never see or store them.

Why we use it

We use your data to fulfil your order and contract (Art. 6(1)(b) GDPR), to meet tax and accounting duties (Art. 6(1)(c)), to keep the shop secure and working (Art. 6(1)(f)), and, only with your consent, for the newsletter and analytics (Art. 6(1)(a)). You can withdraw consent at any time.

Who we share it with

Only with the services that help us run the shop, under data processing agreements: our hosting provider, payment providers (e.g. Stripe, PayPal, Klarna), shipping carriers (e.g. DHL, UPS) and our newsletter platform (to be decided). Where data leaves the EU, it is protected by the EU–US Data Privacy Framework or standard contractual clauses.

How long we keep it

Order and invoice data are kept for the legal retention period of up to 10 years. Account data are kept until you delete your account; messages, until your request is resolved; newsletter data, until you unsubscribe.

Your rights

You have the right to access, correct, delete, restrict and export your data, and to object to its use. Write to [email protected]. You may also complain to a data protection authority.

Cookies

We use the cookies the shop needs to work, and others only if you agree. See our Cookie policy.

Changes

We will update this policy when our services change, and show the date of the last change at the top.